You first need to turn Automatic date and time off. If it isn't already then you should toggle it on.If your device is on automatic and your Google Play Store is still not working then you should manually set the date and time. Tap on this and you will see whether your phone is on the Automatic date and timeprovided by your network. Under System you should see Date and Time.
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Google's servers could have a tough time syncing with your device and cause your Play Store to act up.To fix this issue, you need to go into your the Settings in your Android device. If the store does not find a time, then it could cause some issues. Check your date and time settings.Google checks your Android smartphone's date and time for the Play Store. Make sure that your date and time settings are correct and that your Internet connection is working properly. (Please note: We have separate articles for when you're getting a specific Google Play Store error code, or a 'Google Play authentication is required' error.)To start off, we want to check a couple of simple things outside of Google Play that might be affecting its performance.
If your problem repeats, then it's time to get to work. It seems obvious, but this can be a quick solution to many issues. If a lot of users are reporting a similar problem, then chances are it's on Google's side and you'll need to wait for them to fix it.If you suspect the problem is on the user end, you'll first want to restart your phone. Check the Play Store status on a service like downdetector, for example. Troubleshooting guide - getting started.First of all you'll want to make sure the problem is on your end and not a wider problem with Google. Here's what you can do when the Google Play Store doesn't work for you.There are quite a few factors that could possibly affect the Play Store, we'll run through the troubleshooting methods beginning with simple solutions down to the more complicated.1. Whether it's an error message when downloading apps, the Play Store crashes or simply won't open, we have the solutions. We've all experienced a Google Play Store problem at some point.